Meet the Team

Jenn

Jenn

Front Office Coordinator / Certified and Registered Dental Assistant

Hi, and welcome to Ash and Rowan Family Dentistry! You’ll meet and see me throughout the office, as I wear a lot of hats, all to make sure that your visit with us is a positive one. I am the front office coordinator and a certified dental assistant. I started my oral health career in 1990 and joined Ash and Rowan Family Dentistry in 2007.

I handle scheduling, review treatment plans and options, set up financial arrangements, and coordinate with specialists. In addition, I’m the office tech support when one of the computers doesn’t want to behave and when needed, I assist the doctors and hygienists and help with sterilization.

I grew up north of Spokane and have lived in the area all my life. When we are not busy watching our favorite players, (our children), we enjoy Chiefs Hockey and Indians baseball games. Family camping and fishing round out our summer adventures.

 

AllisonAllison

Insurance Coordinator / Financial Specialist

Hello, and welcome. I’m Allison and I’m here to help coordinate care, make sure you understand your treatment plan and make financial arrangements. I started working in the dental field in 2011 and joined the wonderful team at Ash and Rowan Family Dentistry in 2018. TThis office is staffed by amazing people, all of whom are committed to keeping our patients smiling.

I work in the front office where we will walk through your treatment plan and discuss options.  Together, we’ll review your insurance benefits, help you understand what is covered, and make sure you’re getting the most from your policy. We’ll also discuss financial arrangements and create a plan that works with your budget. It’s important that you are able to take care of your oral health.

Beyond the office, I am the mother of a daughter who has blessed me with two marvelous grandchildren. We like to camp and play with our fur babies. I enjoy volunteering yearly with a local nonprofit, Hyper-Formance, and their show at the Bing Crosby Theater. Hyper-Formance is a dance and drama company that helps make the arts accessible to people of all abilities.

 

Donna

Donna

Lead Assistant, Registered and Certified Dental Assistant, and Expanded Function Dental Assistant

Welcome to Ash and Rowan. I’m looking forward to meeting you and making sure you have positive visits. I joined this practice in 1999. In 2009, I completed an expanded functions dental assisting program and am now licensed to place fillings when needed. We have a terrific team, filled with kind, talented people who really care about our patients.

I work in the clinic, seating patients, preparing them to see the doctor, and explaining what we will be doing. Sitting chairside, I assist the doctor with the procedures while supporting our patients and when we’re done, I offer homecare instructions. Tracking inventory and ordering supplies round out my day.

When not working, I love fishing, camping, the outdoors, and watching NFL games. My husband and I enjoy our time together with our children and grandchildren.

 

Andrea

Andrea

Registered Dental Hygienist

Welcome to Ash & Rowan Family Dentistry! I’m Andrea, and as a dental hygienist, I’m here to help you improve and maintain optimal oral health. I’ve been with the practice since 2004, when I completed my Bachelor of Science in Dental Hygiene at EWU. I love being a part of this fun and supportive office. 

I work in the clinic to provide preventative dental services and treat gum disease. A lot of my focus is on patient education; teaching people why it’s important to take care of their oral health, and how to do so. I really enjoy my patients and look forward to their recall visits.

The most important person in my life is my young daughter. We enjoy outdoor activities, arts and crafts, puzzles, and books. She is in school now so her schedule dictates mine.

 

Paula

Paula

Dental Hygienist

Hi, I’m Paula and I’m looking forward to meeting you! I’m a dental hygienist and I’ll be working with you to keep your mouth healthy and your smile bright. I’ve worked in the field since 2004 when I completed my Bachelor of Science in Dental Hygiene at EWU. I joined Ash & Rowan Family Dentistry the following year and love working with these talented people who are committed to doing what is best for our patients. The atmosphere here is relaxing and fun. Patients who initially come in feeling fearful and stressed return for recall with confidence.

I work closely with patients to assess their oral health and provide a range of preventative maintenance care, as well as treat periodontal (gum) disease. Another important part of my job is educating patients about the critical connection between dental care and overall health, offering practical advice that helps them make positive changes in their homecare.

I married my high school sweetheart more than 35 years ago. As a military family, we traveled a lot and decided to make Spokane our home when my husband retired. We have three grown children and four grandchildren. I love to read, quilt, and knit.

 

NhiNhi

Registered Dental Hygienist

Welcome to Ash and Rowan Family Dentistry! I graduated from EWU’s Dental Hygiene program in 2017, earning my Bachelor of Science Degree. My goals are to provide dental hygiene therapy, educate patients about oral health, and emphasize the importance of home care and the oral-systemic health link.

The best part of working here is that I get to have fun with my team and patients every day. A little laughter goes a long way in relieving any stress patients may have about their visit. My team and I work together to support each other and our patients in order to provide the best possible care.

I was born and lived in Vietnam for 17 years before I moved to America with my parents in 2008. I am curious about what the world looks like, so I love traveling to explore the beauty of nature and experience different cultures, languages, and all the great foods!

 

Connie

Connie

Sterilization Technician

Come and join us! My name is Connie and I am looking forward to meeting you and your family. I started working in the dental field in 1968, completed a one-year dental program in San Francisco, and worked in oral surgery for 30 years. In 2003, I joined the Ash and Rowan team and love that I work with colleagues who have become friends. This is a fun office for patients and staff.

You will meet me in the clinic and operatories. I sterilize all of our instruments, sanitize the operatories between every patient, and set up the individual stations so they are ready for your procedure.

Outside of work, my favorite hobbies include gardening, antiquing, and spending time with my family. My husband and I have been married more than 40 years. We have a son, two grandchildren and, since I am a cat person, we also have two cats. We own a family cabin at a local lake where we have enjoyed many years of boating.

 

JessicaJessica

Registered Dental Assistant

As a new addition to the Ash & Rowan team, I spend my days assisting the doctors to make sure that our patients get quality care when they come in for treatment. I also work with team members to ensure that the day runs smoothly and everyday tasks are completed as needed.

I feel so fortunate to be an important part of this hard working group. This is the fourth office I have been with since graduating from SCC as a Dental Assistant in 2011 and I have never had so much fun. I literally go home at the end of the day with my cheeks hurting because we laugh and smile with patients and each other throughout the day. Everyone here has been so kind and welcoming that it feels like I have been working here for years.

This is a progressive office with state of the art equipment, highly trained staff performing at the “top of their game,” and a solid clinic commitment to delivering the highest quality dental care.